๐ŸŽซ Tickets and CRM

No request lost along the way

Turn conversations into tickets, track deadlines and priorities, and have a complete profile for each customer with integrated CRM.

  • Tickets with priority and status
  • Contacts and organizations
  • Tasks and reminders
Tickets and CRM in ChatFlow
In practice

From first contact to resolution

๐ŸŽซ

Tickets

Open tickets from conversations, emails, or forms and track them until they're resolved.

๐Ÿ“‡

Contacts

All customers with data, tags, custom fields, and history.

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Organizations

Group contacts by company and see everything that happened with each account.

โœ…

Tasks

Create tasks for the team with an owner and due date.

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Forms

Capture information with custom forms and connect responses to contacts.

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Reports

Track conversation volume, resolved conversations, and response time by channel.

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